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Shipping & Returns

DEFECTIVE OR INCORRECT ITEMS RECEIVED


We apologize if we accidentally sent you the incorrect or defective item/s. Kindly email us at shop@miyakilee.com and we will get back to you as soon as possible. 

MIYAKI Resources will reimburse Sky Net / Pos Laju postage for incorrect or incorrect item/s sent to you. Please take note that we do not offer cash refund.


RETURNS


MIYAKI provides returns for all items. The item/s must be returned back to MIYAKI within 2 days after parcel is reached to customer. Any delay will not be entertained.

Returns will only be done for an item(s) with its unaltered. Requests for exchanges for articles which do not meet all four conditions will be declined duly. 

Moreover, a processing fee of RM 10.00 will be charged for each return item. Original shipping costs will not be refunded. Futhermore, buyer bears the cost of shipping the item back to us.

MIYAKI will get back to you once a return item is received and we will add the provide the store credit accordingly. Furthermore,


EXCHANGE


MIYAKI do not provide exchange services.

The use of photographic images may defer slightly from actual product detail but we have made every effort to display the colors of our products that appears on the site as accurately as possible. Please note that the product colours you see will depend on your monitor's ability to read these colours. We cannot guarantee that your monitor's evaluation of product colour will accurately reflect the product upon delivery. 



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